Refund Policy
Last updated: February 22, 2026
Overview
Glint is operated by Lightmode (Pty) Ltd. We want you to be satisfied with your subscription. This policy explains your options if you are not.
Monthly Subscriptions
Glint is billed on a monthly basis. Because our subscriptions are short-commitment by design, we do not offer partial refunds for the current billing period. Specifically:
- You may cancel at any time — no questions asked
- Cancellation takes effect at the end of your current billing period
- You retain full access to the Service until that period ends
- No charges are made after cancellation
Refund Eligibility
Refunds may be granted in the following circumstances:
- The Service was materially defective or not as described
- The Service was unavailable for an extended period due to a fault on our end
- A duplicate charge occurred
To request a refund, please email us at support@lightmode.co.za with your account email and a brief description of the issue. We aim to respond within 2 business days.
Consumer Rights
This policy does not limit or exclude any rights you may have under applicable consumer protection laws, including the South African Consumer Protection Act 68 of 2008 ("CPA"). Where such laws apply, your statutory rights take precedence.
Contact
Questions about this policy? Reach us at:
Lightmode (Pty) Ltd
Email: support@lightmode.co.za
Website: useglint.app